What services does La Frontera provide?
How much do services cost at La Frontera?
How does someone obtain services at La Frontera?
Address: 4425 W. Olive Rd., Ste., 194, Glendale, AZ 85302
Maricopa—Phone: (480) 784-1514 or (520) 316-6068
Address: 21476 N. John Wayne Parkway, Ste. C101, Maricopa, AZ 85239
Tempe—Phone: (480) 784-1514
Address: 618 S. Madison Dr., Tempe, AZ 85281
Tucson—Phone: (520) 884-9920 [adults and children], (520) 296-3296 [adults], or (520) 206-8600 [children] Address: 502 W. 29th St., Tucson, AZ 85713.
What should I bring to the intake appointment?
Individuals who are not enrolled with AHCCCS need to bring the above documents as well as proof of any third-party insurance, proof of household income (current month and previous month), and proof of medical bills or child support payments.
How are specific services identified and accessed by an individual?
I’ve heard that La Frontera provides culturally competent care. What does that mean?
La Frontera is committed to providing services that respect the client’s cultural background, including his or her race and ethnicity, family composition, religious beliefs, age, sexual orientation, and gender identity, among other factors. Whenever possible, services are provided in the client’s preferred language.
American Sign Language (ASL) and oral interpreter services are available upon request and at no charge to the client. Please request this service, if needed, when scheduling an appointment.
Vital documents are available in Spanish; additional documents will be translated upon request. Documents can also be translated into Braille as needed.
Will my family be involved in my services?
La Frontera believes that support in the form of “family” (as defined by the client) and significant others is extremely beneficial to the recovery from and prevention of mental health and substance abuse problems. The client’s support system will be encouraged to participate in services if the client so chooses. The client will meet with his or her clinical liaison to determine who is to be included.
Are La Frontera’s services confidential?
* Information from charts is requested through a valid court order or subpoena naming a specific individual
* Child abuse or adult abuse is identified or suspected
* The client is in a state of medical emergency that necessitates disclosure of information to medical personnel
* The client threatens to harm someone, in which case the intended victim and the police will be notified
Please be aware that clinical staff may listen to information about you volunteered by an outside source; however, information will not be shared with that source unless you have signed a release.